Charles River Analytics is developing enhancements to our state-of-the-art user-centered enterprise system for members of the U.S. Armed Forces. This effort is concerned with understanding and making decisions about human behavior, monitoring and optimizing missions, and communicating and collaborating within and across teams. This is an excellent opportunity to research and propose novel solutions to challenging problems within a well-defined domain, and to see those solutions implemented in operationally deployed software.
This role works both with our team of scientists and engineers, and with users of our deployed system to: (1) research and design user-focused, requirements-driven systems; (2) provide input as engineers implement these designs throughout the software development process; (3) explore tangential domains for areas that would benefit from novel, or existing, capabilities; and (4) generate proposals to apply our novel solutions to other problems and/or domains.
The candidate must be able to quickly parse scientific papers and fuse this research with innovative concepts to propose solutions addressing domain challenges. In addition to researching and designing quality user interfaces, the candidate must be able to clearly communicate his or her rationale and underlying analysis through written and verbal means.
Research, design, and support development of novel decision support systems
Interact with customers, users, and subject matter experts to analyze and understand domain challenges and needs
Analyze and design visual representations to support solving complex problems
Work with the principal investigator to identify points of intersection across multiple, similar, domains
Contribute to proposals, reports and papers, and present work at briefings and conferences as appropriate
Work with software engineers to develop envisioned technology solutions
PhD, Master’s, or Bachelor’s degree in Human Factors Engineering, Human-Computer Interaction, Cognitive Science/Psychology, or a related field (e.g., Computer Science with HCI or Interaction Design focus)
At least 1 year of relevant experience
Knowledge elicitation and user engagement experience
Experience with design and prototyping tools (e.g., Adobe Creative Suite, Balsamiq, Axure)
Proven ability to generate proposals, publications, or similar written materials
Proven experience designing user-focused interfaces and systems with a strong aesthetic design sense and superior attention to detail
Robust portfolio of interface design and writing that shows high quality of work
Experience directly interacting with customers and/or users
Experience performing literature reviews and using the results to recommend system improvements and/or enhancements
Experience in behavior analysis, social dynamics, persuasion, and/or international marketing
Experience with Agile/Scrum development processes
Experience with the SBIR/STTR process
Charles River Analytics offers competitive compensation plus bonus and profit-sharing, with an attractive benefits package including: up to 92% employer-paid medical and 100% employer-paid dental, vision, life and disability insurance, paid maternity/paternity leave, tuition reimbursement, monthly gym allowance, free parking, generous paid time off, and a casual environment. We are also accessible by public transportation.
Charles River Analytics is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, military service, veteran status, age, ancestry, genetic information, gender identity and expression or disability.